FAQ

  1. How many finish options do you offer?

  2. Do you have a catalog you can send to me?

  3. How can I get in touch with one of the stores that sell your furniture?

  4. Do you sell direct to consumers?

  5. Are there instruction manuals available for download?  

  6. Can the Under Bed Case go under any bed?  

  7. Do any of your beds come with Low Footboards?  

  8. Do you offer Full over Full Bunk Beds?  

  9. Do you offer Headboard only Packages?  

  10. Who do I contact if I have manufacturing related problems?  

  11. Do you offer a Trundle to go under your Beds?  

  12. Do your Desk come with a keyboard drawer?  

  13. What type of matress is required to be used with your Trundle?  

  14. Do you sell Guardrails and Ladders separately?  

  15. Can you change the configuration of the Desk and 4 Drawer/Bookcase in the SSS lofts?  

  16. Is there an age limit on your Low Loft Beds?

How many finish options do you offer?

This depends on the collection.  The Wakefield and Essex Collections comes in 3 finishes - White, Natural and Honey.  The Essex collection also comes in Natural Finish w/ Rosewood Tops and Knobs.  The Mission Collection comes in Cherry Finish and the Lindsey Collection comes in Ivory Finish.

The B-Cubed collection comes in 4 finishes - White, Natural, Honey and Cherry.  
This depends on the collection.  The Wakefield and Essex Collections comes in 3 finishes - White, Natural and Honey.  The Essex collection also comes in Natural Finish w/ Rosewood Tops and Knobs.  The Mission Collection comes in Cherry Finish and the Lindsey Collection comes in Ivory Finish.
The B-Cubed collection comes in 4 finishes - White, Natural, Honey and Cherry.  

Do you have a catalog you can send to me?

We have two catalogs.  Our Bolton Kids Catalog which includes the Wakefield, Mission, Essex and Lindsey Collections.  Our B-Cubed catalog consists of our stack-a-ble wall solutions.  Contact the dealer nearest you to get a catalog or "click here" at the bottom of this page and type your request on our form.

How can I get in touch with one of the stores that sell your furniture?

The best way is when on a specific collection page - enter your zip code to find the dealer nearest you.  If we do not have an authorized dealer near you, you can Click here to see the list of reps to contact to rep in your area.  If no dealer or rep in your area, you can contact the warehouse dirct by clicking at the bottom of this page and emailing your request directly to us.

Do you sell direct to consumers?

Generally speaking we do not sell directly to consumers.  All of our business is done through a network of independent stores. To locate the store nearest you please click on the dealer locator link above or contact the rep for your region from the list of reps below. 

If there is no dealer in your area, we have a factory/warehouse store located at our warehouse in Morrisville, VT.  Click the Factory Store link above for more information. 
Generally speaking we do not sell directly to consumers.  All of our business is done through a network of independent stores. To locate the store nearest you please click on the dealer locator link above or contact the rep for your region from the list of reps below. 
If there is no dealer in your area, we have a factory/warehouse store located at our warehouse in Morrisville, VT.  Click the Factory Store link above for more information.

Are there instruction manuals available for download?  

Yes. You can view and download instruction from the Download section of our web site.  Click on "Downloads" above to view all available Bolton Product Instructions. 

Can the Under Bed Case go under any bed?  

The answer to this is no.  The Under Bed Case is designed to go under the Nova Bed or the Bookcase Bed - Twin or Full.  You can put one or two Under Bed Cases under either of these beds.

Do any of your beds come with Low Footboards?  

Yes.  All our beds styles, any finish and any size, Twin, Full and Queen, are availble with a Low Footboard option.     

Do you offer Full over Full Bunk Beds?  

Yes, The Mission, Cooley, Windsor, Bennington, Cottage and Lydon are availble as a Full / Full Bunk.  Just specify two full beds in the style and finish desired plus a Ladder/Safety Rail kit. 

Do you offer Headboard only Packages?  

Yes we do.  All availble bed styles in any finish can be purchased as a Headboard Only option. 

Who do I contact if I have manufacturing related problems?  

You should always contact the dealer where you purchased your product.  If necessary, the dealer will get the local representative involved to determine what can be done resolve the issue.

Do you offer a Trundle to go under your Beds?  

We offer a Trundle/Storage Drawer that can go under any of our beds.  We also offer a single Storage Drawer option - two Single Storage drawers can fit side by side under any of our beds.

Do your Desk come with a keyboard drawer?  

All our desk come standard with kneespace drawers that also function as a keyboard drawer.  The drawer front on the kneespace drawer simply flips down to function as a keyboard drawer.  This is an excellent feature in our desk! 

What type of matress is required to be used with your Trundle?  

This is an excellent question.  Because of the popularity of it we offer a Trundle/Storage Drawer - which simply means it can function as a trundle or under bed storage (4 sided box).  You need to specify a trundle/foam mattress.  A standard mattress will typically not work.  The interior dimensions of our Trundle/Storage Drawer are 38 1/4"Wide x 72 1/2" Long x 6 1/2" deep.  Talk to your dealer about availability and where to purchase the correct mattress. 

Do you sell Guardrails and Ladders separately?  

We do sell the Guardrails (long or short) and ladders separately.  Contact the local dealer for availablity and cost.

Can you change the configuration of the Desk and 4 Drawer/Bookcase in the SSS lofts?  

The answer to this is yes.  The tops and cases in the SSS lofts are drill symetrically so that they can be positioned on the left or right hand side.  You can also have the desk facing outside or inside, whatever you desire.  Determine how you want to configure your loft.  The key here is to attach the tops on the desk and/or drawer section so that the thru stacking pin holes are in the outside position of the finished configuration.     

Is there an age limit on your Low Loft Beds?

Yes.  The age limit on our Low Lofts is the same as on any Bunk Bed.  It is reccomended and states on the safty label on  each bed that a child should be at least 6 years old to use or sleep in a Low Loft or in a Bunk Bed configuration. 

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